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Consumers have a right to cancel their order within fourteen days.
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day you or a third party designated by you, who is not the carrier, took possession of the last item.
To exercise your right of withdrawal, you must inform us (Krzysztof Borowik, Teupitzer Str. 40, 12627 Berlin, Germany, info@hobbyhorseplanet.com, Phone: +49 176 879 041 58) by means of a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not required.
To meet the withdrawal deadline, it is sufficient to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day we received your notification of withdrawal from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged fees for this repayment.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods without undue delay and in any case no later than fourteen days from the day on which you notify us of your withdrawal from this contract to:
Esello sp. z o.o.
The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss of value is due to handling that is not necessary for checking the quality, characteristics, and functionality of the goods.
The right of withdrawal does not apply to the following contracts:
| Model Withdrawal Form (If you wish to withdraw from the contract, please fill out this form and send it back.) – To: Krzysztof Borowik, Teupitzer Str. 40, 12627 Berlin, Germany, info@hobbyhorseplanet.com – I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*). – Ordered on (*) / received on (*) – Name of consumer(s) – Address of consumer(s) – Signature of consumer(s) (only if notified on paper) – Date (*) Delete as appropriate. |
Special Notes
If you finance this contract through a loan and later cancel it, you are no longer bound by the loan agreement if both contracts form a single economic unit.
This is particularly the case if we are simultaneously your lender or if your lender uses our cooperation to finance the purchase.
If the loan has already been disbursed when the cancellation becomes effective, your lender enters into our rights and obligations from the financed contract with respect to you.
This does not apply if the present contract concerns the acquisition of financial instruments (e.g., securities, foreign currencies, or derivatives).
If you want to avoid contractual obligations as much as possible, make use of your right of withdrawal and also withdraw from the loan agreement if you are entitled to do so.
